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FAQ
  • Q. How long will it take to get a reply after we send you an inquiry?

    We will reply to you within 12 hours after receiving the inquiry on weekdays.

  • Q. Are you a direct manufacturer or a trading company?

    We have our own factory, and we also have our own international trade department. We produce and sell our own products.

  • Q. What products can you provide?

    We mainly produce all kinds of tape jumbo rolls, glue, bopp tape, masking tape, double-sided tape, duct tape, kraft paper tape, aluminum foil tape, PVC tape, PE stretch film and so on.

  • Q. What is your company's production capacity?

    With 4 Bopp film production lines, independent glue production workshop, 16 Bopp coil production lines and 12 slitting machines to meet the needs of different customers.

  • Q. How does your company ensure product quality?

    We will conduct corresponding inspections after each process, and we will conduct full inspections on the finished products according to customer requirements and international standards.

  • Q. Can I customize the size and design of adhesive tapes?

    Yes, we specialize in providing custom solutions. You can personalize the size, material, color, and even add printed logos or patterns to meet your specific requirements. Contact us to discuss your project details!

  • Q. How do I know which adhesive tape is right for my needs?

    Our Consultation & Support team is here to help. Share your application requirements, and we’ll recommend the best adhesive tape for durability, performance, and cost-efficiency.

  • Q. What should I do if I encounter an issue with my order?

    If you experience any issues, our After-Sales Service team is ready to assist. We provide fast replacements, troubleshooting, and solutions to ensure your satisfaction. Reach out to us through email or phone for quick support.

  • Q. Do you offer insights on industry trends and best practices?

    Absolutely! Our Industry Expertise & Insights section is dedicated to sharing the latest innovations, market trends, and practical advice to help your business stay ahead in the adhesive tape industry.

  • Q. What's the typical delivery time for custom orders?

    Delivery times vary depending on the complexity of your custom order. Generally, it takes 7-15 business days after order confirmation. For urgent requirements, contact us to discuss expedited options.